As a Trustee, you will receive your username and password from the Zenith American Client Services Manager assigned to the Trust; please contact the Client Services Manager if you have not received your login information. If you have forgotten your username, click here. If you have forgotten your password, click here.
To login, choose the “Trustee” account type from the drop-down list, enter your username and password then click the LOGIN button to access the secure Trustee portion of the website.
If you currently have a username and password for Zenith-American.com, choose the “Participant” account type from the drop-down list, enter your username and password then click the LOGIN button to access the secure area of the website. If you have forgotten your username or password, choose account type Participant and click on “Forgot your username or password?" This will take you to a reset user name and/or password page.
If you do not have a username or password, please self-register by selecting the "Participant" account type and then clicking the Register for my account link. If you are unable to register, please contact the customer service number on your ID card or contact us.
If you still have difficulty logging in, please contact us.
If you currently have a username and password for Zenith-American.com, choose the “Provider” account type from the drop-down list, enter your username and password then click the LOGIN button to access the secure area of the website. If you have forgotten your username, you can call your customer service contact or click on the "submit a request" link below to request a new username and password. If you have forgotten your password, there is a "forgot password" link on the login screen; you will need to answer your security questions.
If you are a new Provider to Zenith-American.com, click here to submit a request for username and password. To register on our website, please review the registration manual. You will need the following information when registering:
- Name of the person who will be accessing the website
- Their email address
- Their preferred Username
- Their preferred password
- Their phone number
- The Provider's Tax ID Number (TIN)
- The Provider's National Provider Identification (NPI) number
- The Provider name (may be a physician, hospital, or ancillary specialist)
- The Provider type (see above)
If multiple persons in the office will need to access the website, an individual account should be set for each of them. Likewise if access by one person for multiple providres is needed, a separate account for each provider should be requested. If the provider is already documented within our systems the new account will become immediately available for use. Otherwise you will be required to submit additional documentation before the account is activated.
Flexible Spending Account (Seattle and Phoenix):
For Phoenix groups, bookmark the Phoenix FSA website
For Seattle groups, bookmark the Seattle FSA website
Once you arrive at the site, log in as you normally would.
Please bookmark the Drug Testing website. Once there, log in as you normally would.